5 Major Characteristics of Restaurant Suppliers

restaurant supplies

Does your restaurant or catering business have all the supplies it needs? Australia’s food industry is worth over AUD110 billion, according to FRDC. Industrial cooking equipment is built for heavy-duty use when food quantity and quality are both critical. Selecting suppliers of restaurant supplies should involve weighing different factors to make sure you’re picking the best kitchen equipment, including the following:


When picking a supplier of kitchen equipment, you should undoubtedly consider the variety of items it offers. Doing so provides more value since you can purchase all your items from one store instead of multiple ones. Some products that suppliers offer include:

  • Coffee Machines
  • Deep Fryers
  • Double Boilers
  • Food Processors
  • Griddles
  • Pizza Ovens
  • Refrigerators

Many of these items are multifunctional. For example, you can use pizza ovens for roasting meats and veggies. You can also use deep fryers for all sorts of items, including French fries, onion rings, and fried ice cream.

Another benefit when a restaurant equipment supplier offers multiple product lines is it can save you time, effort, and money. For example, you could purchase a coffee and espresso machine, or pizza and combi ovens from the same company.


Nationwide and express shipping are both essential features to look for when purchasing industrial cooking equipment. These features provide more convenience whether you live in Sydney, Melbourne, or Manangatang. For example, if you live in a remote area, then it’s especially important to have kitchen appliances delivered due to the logistics involved.

Express shipping can also provide several benefits. For example, if your griddle, pizza oven or espresso machine stops working, it’s important to replace the item as soon as possible so you can start offering egg sandwiches, pepperoni pizzas, and cappuccinos again. Menu items would be unavailable, increasing the risk of losing sales and customers.


This is another important factor to take up when picking a supplier of restaurant equipment. For example, you can find some companies that have been in the industry for one or even several decades. This will generally provide a better experience in terms of product selection and customer service.

On the other hand, your overall experience will be worse when selecting a startup company, for example. It takes time for companies to add more product lines and customer perks.

Customer Service

Here’s another key feature to look for when picking a supplier of kitchen equipment. It’s important for companies to offer multiple ways you can contact them with any questions or issues. This can help to speed up the process.

Studies show that about one-third of Australians are dissatisfied with the general customer service they receive. This makes it critical to provide the best customer service possible for customer retention.

Price Guarantee

Some suppliers offer price guarantees that promise to beat any legitimate quotes. This usually involves providing proof of genuine quotes from other companies. This helps to make sure you’re not only getting a quality product but also the lowest price.

This is one of the best ways you can save money on restaurant cooking equipment. The price tags are somewhat higher than models for residential cooking, so it’s a plus when you can save money in the process.

When selecting a supplier of restaurant supplies, there are many issues to take up. They include a product’s selection, service, and experience. Whether you’re purchasing a food processor or commercial refrigerator, weighing such issues can provide the best choice for your restaurant, café, or catering business.


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